Our People
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Employee Spotlight
Trina Dugger
Hampton Inn by Hilton 2022 Brand Award - GM of the Year
Hampton Inn by Hilton 2022 Brand Award - GM of the Year
We are proud to announce that Trina Dugger (General Manager Kingsport Hampton Inn) was named 2022 Hampton Inn General Manager of the year for the entire brand. It’s a big honor and achievement for an amazing leader and coworker, and no small feat considering there are over 1,400 Hampton Inns in North America.
In 2022, Trina’s Kingsport Hampton Inn finished top 15% in service and 20% in cleanliness, landing her hotel year-end ranking of #91 out of 1,335 hotels.
Prior to joining IMIC, Trina was the General Manager of the Hampton Inn Johnson City. During her tenure there, she was personally awarded “the Spirit of Pride for Hampton” for 2002. Her hotel also won the “Pinnacle Award” for Hampton in 2000, finishing with an overall ranking of #2 out of 1100, the “Pride Award” in 2003 for top Hampton Inn, and kept Hampton Inn Johnson City in the “Circle of Excellence” for more than 10 years straight (top 10 percent of the brand).
Congratulations to an exceptional hotel leader and general manager for another well-deserved accolade in her already high-achieving hospitality career. We appreciate all you do, Trina!
OUR PEOPLE
President's Message
Thank you for your interest in IMIC Hotels. As a hotel management and development company with over 45 years of experience, we are proud of our rich history, strong company culture, and unwavering commitment to excellence. Our mission is twofold: to provide guests with an exceptional hospitality experience and to be the employer of choice within the industry.
At the heart of our success are the dedicated individuals and outstanding hotel properties that embody our values and ensure each guest enjoys a comfortable, memorable stay. We take great pride in the fact that IMIC Hotels are consistently ranked among the top performers within their respective parent brands and receive outstanding third-party guest reviews. These accolades are a direct reflection of the passion, professionalism, and commitment of our hotel teams.
For more than four decades, IMIC Hotels has remained steadfast in its belief that “Southern Hospitality Still Exists,” and we look forward to continuing that tradition for many years to come.
Bert Pooser, III
President
OUR PEOPLE
Room to Flourish and Excel
IMIC Hotels is a proudly family-owned and operated company, founded on the belief that genuine hospitality begins with how we treat one another. These values are not only extended to our guests, but also deeply rooted in how we support and engage with our employees. At IMIC, we strive to foster a workplace culture that feels more like a close-knit family than a traditional corporate environment. Collaboration, mutual respect, and shared success define our approach—ensuring every team member feels valued, supported, and inspired to grow alongside us. Our people are the heart of what we do, and we are committed to creating a welcoming and inclusive atmosphere where everyone feels at home.
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